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Solutions Consultant | Series B | Fintech

Mumbai Permanent View Job Description
We are seeking a mission-driven and strategic Head of Solutions Engineering to own the complete end-to-end technical lifecycle-from pre-sales qualification and solution design, through POCs and pilots, to implementation and go-live.
  • - Head the Solutioning team
  • - Work directly along with the founder

About Our Client

Our clients are digital-first businesses operating in high-trust, high-risk environments such as fintech, banking, payments, lending, marketplaces, e-commerce, gaming, and other regulated platforms. They serve large user bases and process high volumes of online transactions, making identity verification, fraud prevention, and compliance critical to their success. These organizations work with cross-functional teams spanning product, engineering, risk, fraud, and compliance, and they value partners who can deliver scalable, API-driven solutions, provide strong technical guidance, and act as trusted advisors in helping them reduce fraud, meet regulatory requirements, and build secure, seamless digital experiences.

Job Description

1. Pre-Sales



  • Partner with Sales post-discovery to lead demos, POCs, and technical deep dives


  • Understand customer workflows, use cases, and decision drivers


  • Tailor demos and technical narratives to clearly articulate business value


  • Translate complex capabilities into simple, compelling customer outcomes



2. Solution Design & Architecture



  • Map customer requirements to platform capabilities and integrations


  • Recommend scalable architectures, APIs, data flows, and deployment patterns


  • Identify product gaps early and propose configuration-led or architectural solutions


  • Ensure designs meet performance, compliance, and reliability standards



3. Technical Relationship Management



  • Act as a trusted technical advisor throughout evaluation and implementation


  • Proactively manage technical objections, risks, and dependencies


  • Influence enterprise decision-making by demonstrating feasibility, impact, and ROI



4. Cross-Functional Collaboration



  • Share structured field insights with Product to inform roadmap priorities


  • Work closely with Engineering on POC requirements, blockers, and clarity


  • Bridge customer needs with internal capabilities to ensure successful delivery



5. POC Execution & Implementation Ownership



  • Lead end-to-end execution of POCs and complex integrations


  • Oversee both standard and non-standard post-sale implementation flows


  • Ensure solutions are configured for billing, usage tracking, and reporting


  • Maintain accurate technical and customer data in CRM and internal systems



6. Post-Sales Enablement & Customer Success



  • Partner with Customer Success for seamless onboarding and handoff


  • Support configurations, workflows, dashboards, and risk controls


  • Assist customers with API/SDK integration, troubleshooting, and best practices



7. Evangelism & Internal Enablement



  • Build reusable demo assets, solution templates, and integration guides


  • Train Sales and GTM teams on technical positioning and platform capabilities


  • Represent the company in key customer sessions, webinars, and industry forums

The Successful Applicant



  • 8+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar roles


  • Strong proficiency with APIs, SDKs, SQL, Python, and data-driven integrations


  • Proven experience delivering POCs and enterprise implementations end-to-end


  • Ability to communicate complex technical concepts to both technical and business stakeholders


  • Demonstrated success influencing product direction and cross-functional teams


  • Hands-on, solution-oriented mindset with full ownership of the customer lifecycle


  • Experience in fraud, identity verification, risk, security, or fintech is a strong plus


  • Comfort working in fast-paced, high-growth environments



What's on Offer



  • Work with purpose: Build systems that reduce fraud, expand access, and protect people from digital harm


  • Cutting-edge technology: Solve problems using AI, risk intelligence, and graph-based systems at scale


  • Real-world impact: Your work directly protects millions of people and businesses globally


  • Rapid growth: Join a company scaling 4x YoY, where ownership and bold ideas are rewarded


  • Empowering culture: Flexible work, speed-driven execution, and a strong sense of ownership


  • Life beyond work: Team offsites, social events, and a culture that values connection and fun



Quote job ref
JN-012026-6918232

Job summary

Function
Sales
Sub Sector
IT & Telecommunications
What is your area of specialisation?
Technology & Telecoms
Location
Mumbai
Job Type
Permanent
Job Reference
JN-012026-6918232

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.