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Principal Product Manager - Platform

Bangalore Urban Permanent INR5,000,000 - INR8,000,000 per year View Job Description
Senior Product Manager to join our team at a leading Employee Experience SaaS company. You'll drive the strategic vision, development, and expansion of our platform, designed to deliver outstanding employee experiences. Working closely with cross-functional teams-Engineering, Design, Marketing, Sales etc.-you'll shape the product roadmap, prioritize key features, and deliver innovative solutions that address customer needs and fuel business growth.
  • Work with Leading HR Tech SaaS Organisation
  • AI Driven Organisation certified as one of the best places to work

About Our Client

Work with a leading Employee Experience Company that helps companies connect and engage employees across enterprises.

The platform enables employees to communicate with coworkers, find information, and transfer knowledge. It further enhances employee expereince by insipiring a digital workspace while reinforcing a unique work culture.

Job Description

  • Develop and implement the product strategy and roadmap for the platform, ensuring alignment with the company's overall vision and objectives.
  • Oversee feature requirements and delivery for platform services, including Tenant Setup, Notifications, Branding, Navigation, Feature Activation, Tenant Admin, and more.
  • Manage the product lifecycle end-to-end, from idea generation and prioritization to launch and iteration, delivering high-quality features and updates.
  • Partner with Engineering, Design, and other teams to turn customer needs and market trends into actionable product requirements and user stories.
  • Lead cross-functional efforts on complex product features, resolving issues and driving alignment through discussions, workshops, and clear communication.
  • Identify new opportunities for innovation and differentiation by analyzing industry trends and competitive offerings.
  • Collaborate with Sales, Marketing, and Customer Success teams to boost product adoption, retention, and expansion while ensuring a seamless user experience.
  • Define and monitor key metrics to evaluate platform performance and drive continuous improvement.
  • Advocate for a customer-first approach, using feedback and insights to inform product decisions.
  • Serve as a subject matter expert for the platform, offering support and guidance to internal teams, customers, and partners as needed.

The Successful Applicant

  • Bachelor's degree in Business, Computer Science, Engineering, or a related field.
  • 7+ years of product management experience, particularly with platform or infrastructure-focused products.
  • Demonstrated success in leading complex, cross-functional initiatives from ideation to launch.
  • Hands-on experience managing Platform Services, including areas like Tenant Setup, Notifications, Branding, Navigation, Feature Activation, and Admin functionalities.
  • Solid understanding of SaaS business models, current technology trends, and product management best practices.
  • Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.
  • Exceptional communication and collaboration skills, with the ability to align diverse teams toward shared objectives.
  • Familiarity with agile methodologies and experience in agile development environments.
  • Passion for enhancing customer success and delivering top-notch user experiences.
  • Proactive, growth-oriented mindset, thriving in dynamic and fast-paced settings.
  • Experience in startup or high-growth environments, adapting to entrepreneurial cultures.
  • Proven ability to work effectively with global or distributed teams, managing cultural and time zone complexities.
  • Bonus: Familiarity with API-driven platforms, integration technologies, and experience with third-party APIs or building ecosystem partnerships.

What's on Offer

We believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. We operate with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.

  • Hub - 100% work from office. Role requires to be in the office full-time.
  • Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis.
  • Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.
Quote job ref
JN-122024-6610123

Job summary

Function
Information Technology
Sub Sector
IT Project & Programme Management
What is your area of specialisation?
Technology & Telecoms
Location
Bangalore Urban
Job Type
Permanent
Job Reference
JN-122024-6610123

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.