National Service Leader - Medical Devices/Healthcare/Pharma

Gurgaon Permanent View Job Description
Technical Services Leadership opportunity with world's leading medical devices organisationA leadership opportunity to work with a world leader in medical care
  • Opportunity with one of the world's leading medical devices organisation
  • A leadership opportunity to work with a world leader in medical care

About Our Client

Our client is a world's leading provider of health care products and services with a truly global footprint and market leading product portfolio.

Job Description

  • Planning and developing service strategies to meet the company's service objective and ensuring excellent customer support, experience leading to increase revenues
  • Plan and direct staffing, training, and performance evaluations to develop and control service programs
  • Align Spare part pricing with Global Pricing model
  • Travelling and build strong relationships and maintain excellent Customer Relationships.
  • Assigning KRA's to the individuals, driving focus areas through conceptualisation and execution of a robust service incentive plan
  • To conduct business development orientation program and impart regular training to the team members.
  • Timely following up and reporting market intelligence.
  • Should be able to use new technology tools to use data for informed decision making.
  • Good knowledge of using CRM tools



The Successful Applicant

  • Bachelor's degree in Engineering, an MBA is a plus
  • Minimum 14 - 18 years in service, preferably in international medical devices industry
  • Should have managed large teams in his prior experiences preferably at national level



What's on Offer

Opportunity to be a part of a leading MNC in the health care domain with a platform to drive success within the team and grow professionally

Quote job ref
JN-082024-6518061

Job summary

Function
Engineering & Manufacturing
Sub Sector
Service
What is your area of specialisation?
Medical Device / Medical Equipment
Location
Gurgaon
Job Type
Permanent
Job Reference
JN-082024-6518061

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.