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Key Account Manager

Gurgaon Permanent
  • Work with the world's biggest recruitment company globally
  • Be a part of an entrepreneurial venture

About Our Client

PageGroup was established in the UK in 1976. We're now a FTSE 250 organisation with operations in 37 countries, providing recruitment services and career opportunities at a local, regional, and global level.We started our operations in India in 2011 and work across 4 brands and 3 offices serving our clients across the country.Our values are reflected in everything we do, every day, all over the world. They're an integral part of our business and help set us apart from our competitors.

  • We make a difference
  • We are passionate
  • We value determination
  • We enjoy what we do
  • We work as a team

To know more visit the following links:

Job Description



Reporting to the Regional Director leading the Customer Partnership function for India, your key responsibilities will include:Client Management & Business Development

  • Own the client relationship and lead it for the assigned Key Accounts with a strong understanding of their business priorities
  • Build account plan to list the business objectives of each client and identify solutions that can help them achieve these objectives
  • Understand business and organization structure of the customers and foster relationships across various levels (CxOs, HR, Finance, Procurement etc.) to identify opportunities for incremental product/solution sales
  • Acting as the main point of contact between key clients and internal teams and meeting established deadlines for the fulfillment of each client's long-term goals
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders
  • Turning client feedback into actionable strategies to drive new business and address competitive risks
  • Influencing client decisions and advocating for clients' needs to negotiate win-win solutions
  • Facilitate client advisory/ voice of customer to enable delivery teams with accurate feedbacks for driving effective processes and conversions
  • Use data and tools strategically to identify areas of opportunities within the allocated portfolios

Internal Communication & Engagement

  • Sharing regular updates internally through various forums on progress with the accounts
  • Run knowledge sharing sessions to conquer the client in a collaboration with various relevant individuals
  • Work closely with office and India leadership to drive the Customer Partnership agenda

Innovation

  • Identify effective tactics of customer engagement in collaboration with marketing
  • Perform market research and opportunity assessments on new concepts and ideas

The Successful Applicant

  • 7+ years of experience in Business Development & Account Management for large complex enterprise accounts in the B2B domain required
  • Self- driven, organized, and pro-active
  • Entrepreneurial and commercially focused
  • Strong impact and influencing, negotiation skills
  • Strong relationship, communication, presentation, and marketing skills
  • Work well in a small team leveraging colleagues' skills
  • Ability to thrive as an individual contributor role

What's on Offer

  • Exciting opportunity to work with a multination company with an entrepreneurial spirit
  • Work closely with India and Regional leadership
  • Opportunity to be a market maker and create a direct impact on business growth and customer delight
Quote job ref
JN-022023-5929545

Job summary

Function
Consultancy, Strategy & Change
Sub Sector
Consulting
What is your area of specialisation?
Business Services
Location
Gurgaon
Job Type
Permanent
Job Reference
JN-022023-5929545

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.