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Key Account Manager, Non clinical stakeholders

Mumbai Permanent View Job Description
This is a high-impact role within the Strategic Customer Group, focused on strengthening engagement with non-clinical stakeholders across India's evolving healthcare ecosystem. The Manager - Non-Clinical Stakeholder Management will build and nurture relationships with key hospital decision-makers, including unit heads, biomedical engineers, procurement and finance leaders, and other influencers in capital, consumable, and operational decisions.
  • Pan India role
  • Competitive Salary

About Our Client

The hiring company is a large organization renowned for its innovative contributions to the medical device sector. It offers a collaborative and professional environment to support impactful work in the life sciences domain.

Job Description



  • External Stakeholder Engagement
    • Develop and execute engagement strategies for non-clinical stakeholders across key accounts and strategic hospital networks.
    • Understand hospital operations, procurement cycles, capital planning, and biomedical workflows
    • Tailor value propositions relevant to this customer group
    • Collaborate with sales, marketing, and clinical teams
    • Excellence in delivery of integrated solutions that meet stakeholder needs.





    Internal Stakeholder Management

    • Navigate and work effectively with internal functions including marketing, strategic customer group, regional & national sales leaders and business unit leaders across all business units
    • Lead cross-functional (legal & compliance, finance, supply chain etc.) initiatives to understand, address stakeholder requirements and ensure seamless execution.
    • Drive alignment across business units to support enterprise-level account strategies.





    Market Intelligence & Strategic Insights

    • Provide strategic input to leadership on market dynamics, stakeholder priorities, and partnership opportunities.
    • Monitor trends in hospital consolidation (greenfield and brownfield), insurance penetration, and healthcare infrastructure development.
    • Identify opportunities arising from the growth of IDNs and private equity-backed hospital chains.
    • Leverage insights to inform account planning, solution development, and stakeholder engagement.

The Successful Applicant

A successful NCS-KAM should have:

    • Experience: 8-12 years in global pharmaceutical companies
    • Proven track record in Key Account Management or Strategic Account Management at an enterprise / network level
    • Experience engaging with non-clinical and financial buyers is essential.
    • Exposure to hospital administration, biomedical engineering, and procurement processes is highly desirable.

What's on Offer

  • Competitive salary ranging from ₹salary_low to ₹salary_high.
  • Generous holiday leave policy.
  • Opportunities to work in a large organization with a focus on innovation.
  • Supportive work culture in the industry.
  • Career development opportunities in the life sciences department.



If you are ready to take on the role of NCS-KAM in Mumbai and make a significant impact in the medical device sector, we encourage you to apply today!

Quote job ref
JN-122025-6901757

Job summary

Function
Sales
Sub Sector
Healthcare & Life Sciences
What is your area of specialisation?
Medical Device / Medical Equipment
Location
Mumbai
Job Type
Permanent
Job Reference
JN-122025-6901757

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.