- Global brand
- Leadership position
About Our Client
Global retail fashion chain headquarter in Europe.
The key responsibilities of the role are:
* Create partnership with and drive collaboration with internal and external parties
* Manage contracts and negotiations with external suppliers
* Influence decision makers and manage stakeholders in order to achieve service mission.
* Lead cross functional teams
* Own and articulate end-to-end service requirements
* Understand customer and business needs and understand impact on services and priorities
* Understand and express the connections between larger business goals and service road map.
The Successful Applicant
You should have:
* Service Life cycle Management knowledge
* Information Technology Infrastructure Library, ITIL
* Financial Management and Planning
* Internal and external Stakeholder Management
* Service architecture, offerings and agreements
* Rather deep understanding of underlying technical solutions * Service Catalogue Management
* Contracts and negotiations
What's on Offer
Fast paced organisation
Positive working environment and work-life balance