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Head - HR Operations, Transformation & ER

Mumbai Suburban Permanent View Job Description
The Head of HR Operations & ER, India will lead and oversee all HR operational activities across the company, ensuring seamless delivery of HR services in employee life cycle and Statutory Compliance. This role is critical in driving HR efficiency, process improvement through technical intervention & employee experience.
  • Leadership role
  • Strategic role with the opportunity to lead a team

About Our Client

Client is a leading global developer and operator of high-quality real estate assets.

Job Description

  • Core HR Operations Management:
  • Lead & manage end-to-end HR operations including employee on boarding, payroll, leave & attendance, exit management, and benefits administration.
  • Ensure accurate HR data management and reporting through HR systems.
  • Drive process automation and digital initiatives to improve efficiency and employee experience.
  • Technology & Transformation:
  • Lead the journey of Tech Transformation partnering with Global HR Tech Team & working closely with HR COEs.
  • Lead HR systems implementation, upgrades, and integration with other business systems.
  • Adopting a forward-looking approach to technology implementation to enable data-driven decision-making through effective data management.
  • Compliance & Governance:
  • Lead the compliance across for all HR process & driving adherence to local Regulatory/ Statutory/ Labour Laws.
  • Manage statutory filings, audits, and inspections related to HR.
  • Design and implement robust governance frameworks within HR process.
  • Employee Relations:
  • Manage union relations and advise management on union matters in line with labour laws.
  • Handle and resolve complex employee relations issues while ensuring fair and consistent application of company policies, and fostering a positive, inclusive workplace.
  • Act as the primary contact for guidance on HR matters such as benefits, policies, and processes.
  • Team Management & Leadership:
  • Plan workforce and capabilities to ensure smooth functioning and scalable growth.
  • Lead a diverse HR Operations team while fostering a culture of development, collaboration, and innovation.
  • Manage projects and allocate work within the team based on COE skill sets and growth needs.

The Successful Applicant

Qualification

Master's degree in human resources management.Experience

12 to 15 yrs of progressive experience in HR Operations, leadership experience of minimum 7+ yrs.Other Skills

· Understanding of Indian Labour Law & regulations.

· Strong knowledge of HR System and Technology enablement (preferably WorkDay Implementation)

· Excellent analytical, problem-solving and decision-making skills.

· Strong communication, interpersonal and stakeholder management skills.

· Understanding of payroll & taxation.

What's on Offer

This role is critical in driving HR efficiency, process improvement through technical intervention & employee experience. The ideal candidate will be a strategic thinker with strong operational background, excellent leadership skills & understanding of technology in HR process. Role

Quote job ref
JN-082025-6823535

Job summary

Function
Human Resources
Sub Sector
Employee Relations
What is your area of specialisation?
Property & Construction
Location
Mumbai Suburban
Job Type
Permanent
Job Reference
JN-082025-6823535

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.