Head of Global Delivery Center

Gurgaon Permanent
  • Leadership role
  • Global MNC

About Our Client

Our client is a multinational conglomerate company HQ in Europe.

Job Description

  • Leading the IT transformation by managing significant growth and ramp-up of our offshore hub and establishing IT Offshore Hub as top delivery center in the Indian market, ensuring talent inflow and - retention

  • Sustainable and professional operations for large-scale delivery center, realization of cost savings and productivity gains for IT through service automation, consolidation of application landscape and generating constant year-over-year productivity results

  • Responsible for the development and implementation of the IT Strategy in IT GDC

  • Ensuring smooth operations and transition of services from external suppliers to IT. Managing successful finalization of carve-out from business in your area of responsibility.

  • Foster innovation and automation via usage of platform economy, RPA, AI and other latest technologies and globally scaling available solutions

  • Very close collaboration with local and global Business and Business IT and Value Center partners - matrix organization and dual reporting lines within IT partners

  • Proficient knowledge of the delivery center market and constantly improve the internal delivery to market standards

The Successful Applicant

  • Degree in Information Technology, Business Administration, or any related field, service - and / or project management certifications and extended practical experiences of >10 years

  • Proven track record in managing large teams in a global organization with global delivery responsibility

  • Developing people and acting in a global organization, building networks, and working in a virtual and distributed environment

  • Strong IT and technological background are a must, savvy financial understanding and financial management capabilities plus process know-how

  • Pro-activeness and customer orientation, drive and willingness to succeed in a complex, transformational environment

  • Managing change and strong decision-making capabilities, acting fast and decisive despite uncertainty

What's on Offer

Good renumeration

Leadership role

Quote job ref

Job summary

Sub Sector
Job Type
Job Reference