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Global Head - Workforce Management (20+yrs, Ggn, Consulting)

International Permanent View Job Description
The role of Global Head - Workforce Management is critical in overseeing workforce planning, resource allocation, and operational efficiency on a global scale. This position requires strong expertise in workforce management within the business services industry and a strategic approach to optimise resource utilisation.
  • To work at a senior level in a global organisation in workforce management
  • To closely work with senior stakeholders globally in driving the business

About Our Client

The hiring company is a large organisation within the business services industry, known for delivering consultancy, strategy, and operational solutions to global delivery centres. It offers an engaging work environment and is committed to maintaining high standards of professional excellence.

Job Description

  • Lead and implement global workforce management strategies to meet organisational goals.
  • Optimise resource allocation and workforce planning across multiple regions.
  • Collaborate with senior leadership to align workforce strategies with business objectives.
  • Develop and monitor key performance indicators to measure workforce efficiency.
  • Identify and implement technology solutions to streamline workforce management processes.
  • Ensure compliance with local and global labour regulations and policies.
  • Provide insights and recommendations based on workforce data analytics.
  • Drive change management initiatives to support organisational growth and transformation.

The Successful Applicant

A successful Global Head - Workforce Management should have:

  • A postgraduate degree in business administration, human resources, or a related field.
  • Atleast 20+ years of experience in workforce management with global delivery centres
  • Proven expertise in workforce management within the business services industry.
  • Strong leadership skills and the ability to manage global teams effectively.
  • Experience in implementing workforce planning tools and technologies.
  • Exceptional analytical and problem-solving capabilities.
  • A strategic mindset with a focus on achieving long-term organisational goals.

What's on Offer

The candidate will get a chance to work with the senior leadership across global delivery centres and devise and implement strategy on workforce management. S/he will be responsible for ensuring that the delivery happening across these delivery centres is at an excellent level.

Quote job ref
JN-092025-6834821

Job summary

Function
Consultancy, Strategy & Change
Sub Sector
Consulting
What is your area of specialisation?
Business Services
Location
International
Job Type
Permanent
Job Reference
JN-092025-6834821

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.