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eCommerce Operation Manager (AEM Hybris Support)

International Temporary View Job Description
The eCommerce Operation Manager (AEM Hybris Support) will be responsible for managing and maintaining eCommerce operations, ensuring seamless performance and support for AEM Hybris platforms. This role is based in Gurgaon and requires expertise in the Technology & Telecoms industry, particularly in eCommerce services.
  • Social Benifits including PF & Gratuity
  • Competitive compensation commensurate

About Our Client

The hiring organization is a large organization in the Technology & Telecoms industry, specializing in providing advanced services and solutions. The company is known for its cutting-edge technology and robust operational capabilities.

Job Description

JOB RESPONSIBILITIES:

· In regional level, manage the operation of/with Client's online store & Market place with technical knowledge and understanding for subs in SEAisa & Oceania

· Liaise with other parties in the maintenance of the Client Online store:

- Global or local platform enhancement/modification team

- Store operation team

- Contents management team

· Monitor online store information validity, performance, and uptime with the multiple operation systems, like Hybris, AEM, and SAP ERP

· Determine inconsistencies, points of failure, and related matters

· Rectify problems or escalate issues to relevant parties in the soonest possible time

· Support assigned initiatives to improve Online store presence, tactics, and strategies

· Extend expertise to ad hoc requirements which involve computer-related, online, and multimedia expertise

· Engage with HQ maintenance/development team to communicate for global guideline expansion to subs and technical issue resolution

The Successful Applicant

SKILLS AND ATTRIBUTES:

Essential -

· Bachelor's degree in IT or any related discipline

· Minimum 5years+ experience in consulting/business analysis or implementation management with eCommerce platform (Hybris) & Web management system(AEM)

· Technical Knowledge on eCommerce features and functionalities

· Hands on experience with Agile tools like Jira and confluence

· Fundamental programing knowledge with HTML/CSS, ASP.NET, SQL, JAVA, or C#

· Able to work under the pressure with proactive & responsible attitude Good team work and hands on approach and flexible outlook in the workplace

· Minimum 5 resources+ management experience

· Fluent in English in order to communicate with all relevant stakeholders

· Excellent written and verbal communication skills

· Strong problem solving, organizational and analytical skills, as well as the ability to adapt and work round obstacles to get things done

· Ability to understand and respond to the drivers and concerns of both business and technicalAdvantage -

· System knowledge/hands on with ERP(SAP), or 3rd party system like Payment gateway

· Strong experience in working with the large organisation, multiple stakeholders, and big agencies

  • · Excellent organizational and planning skills with an ability to multitask in a busy environment with multiple contacts

What's on Offer

  • A competitive salary package within the range of ₹salary_low to ₹salary_high.
  • Opportunity to work in a large organization in the Technology & Telecoms industry.
  • Exposure to cutting-edge eCommerce technologies and platforms.
  • A professional and collaborative work environment.
  • Temporary role with potential for impactful contributions.



If you are passionate about eCommerce operations and possess the required skills, apply now to join the team in Gurgaon.

Quote job ref
JN-112025-6877599

Job summary

Function
Information Technology
Sub Sector
IT Support
What is your area of specialisation?
Technology & Telecoms
Location
International
Job Type
Temporary
Job Reference
JN-112025-6877599

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.