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Director of Engineering - Platform Engineering - SaaS MNC

Bangalore Urban Permanent View Job Description
Our client is seeking a highly experienced Director of Engineering. The role requires a dynamic leader with expertise in cloud-native tools, cross-functional collaboration, and driving the adoption of observability practices across the organisation. The ideal candidate will manage large-scale operations, enhance incident management, and increase the use of observability tools.
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  • Opportunity to work with a market-leader in the domain
  • Opportunity to lead cross-geographical engineering teams

About Our Client

Our client is a leader in communications compliance, archiving, and analytics, offering compliance solutions across a wide range of communication channels with insights into what's being captured. Catering to over 6000+ clients they operate across multiple geographies and are a preferred partner for leading global financial institutions and government agencies.

Job Description

  • Lead, mentor, and manage a high-performing team of engineers focused on developing observability products
  • Foster a culture of innovation, collaboration, and continuous improvement within the team
  • Set clear objectives and key results (OKRs) for the team and ensure alignment with organisational goals.
  • Oversee the design, development, and delivery of observability products using cloud-native tools.
  • Drive the adoption of best practices in observability across the organisation.
  • Work closely with multiple BUs, their leaders, and engineers to promote and facilitate the adoption of observability products.
  • Develop and execute strategies to bring consistency in observability practices across the organisation.
  • Develop and communicate a strategic vision for observability products that align with the company's goals.
  • Stay updated with the latest trends and technologies in observability and cloud-native tools to ensure the team is leveraging the best
  • Establish metrics and KPIs to monitor the performance and impact of observability products.
  • Provide regular reports and insights to senior leadership on the status and effectiveness of observability initiatives.
  • Continuously evaluate the effectiveness of current observability tools and practices, making adjustments as necessary.
  • Foster a culture of collaboration and communication within the engineering team and across departments.
  • Participate in the recruitment process to attract top engineering talent, conducting interviews and making hiring decisions

The Successful Applicant

Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Minimum of 12 years of experience in software engineering, at least 5 of those years should be in a leadership role, demonstrating a proven track record of building and managing high-performing engineering teams

Experience with cloud-native tools and architectures, along with in-depth knowledge of logging, metering, tracing, and FinOps practices. They should possess a strong understanding of observability principles and best practices, and have hands-on experience with tools and technologies such as AWS, Kubernetes, Prometheus, Grafana, Open Telemetry, and other related technologies

Excellent leadership, communication, and interpersonal skills. Ability to work effectively with multiple BUs and stakeholders at all levels of the organisation. Strong problem-solving skills and the ability to make data-driven decisions

Experience in developing or leading large or cross-functional teams of technologists

What's on Offer

Opportunity to be a part of a global organisation that values diversity, and advocates providing opportunities for everyone to be their authentic self

Competitive Compensation for the right candidate

Quote job ref
JN-082024-6504927

Job summary

Function
Information Technology
Sub Sector
Infrastructure Management
What is your area of specialisation?
Technology & Telecoms
Location
Bangalore Urban
Job Type
Permanent
Job Reference
JN-082024-6504927

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.