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Director and Head HR - Financial Services KPO

Mumbai Permanent View Job Description
The Director of Human Resources will be responsible for leading a gamut of HR functions including talent acquisition, HR ops, performance management and business partnering.
  • Work with a global and fast growing financial services KPO
  • Oversee the HR function across India and overseas

About Our Client

Client is a global enterprise offering a diversified portfolio of services that enables its clients to achieve resource optimization through leveraging an offshore capacity model. Client's services include investment diligence, industry research, valuation, fund administration, accounting, and data analytics. Client has 1,800 employees across offices in North America, Europe and Asia, providing high-caliber support and operating leverage to over 1,000 clients across geographies and asset classes, including asset managers, advisors, corporates, and entrepreneurs.

Job Description

Key Role Deliverables:

  • Talent Acquisition
    • Manage the end to end hiring process to ensure a high caliber workforce
    • Oversee manpower planning and capacity planning and allocation
    • Ensure that talent acquisition initiatives align with the company's strategic goals
    • Drive efficiency, bring automation and make data driven decisions



· HR Operations:

  • Drive HR operations for the organization, ensuring a smooth and efficient service that meets the needs of business
  • Manage end to end employee life cycle on the HRMS and lead reporting
  • Bringing more automation, efficiency and driving analytics



· Performance Management:o Create an objective review systemo Lead research-based performance efficiency reports, and suggest performance management changes as necessary· HR Business Partnering:

  • Act as a strategic advisor to senior management on HR-related matters
  • Align HR initiatives with business objectives to drive organizational performance
  • To implement actions / initiatives to support dissemination of values, culture, employee policies / benefits



· Team Management:

  • Leading a team of HR professionals across multiple functions



The Successful Applicant

Prerequisites:

  • Expertise in leading the HR function for people centric / service organizations
  • Track record in managing a high-quality workforce, focusing on talent management and talent acquisition
  • An eye for numbers and being data-driven
  • Excellent leadership, team building, process mapping and management skills
  • Should have a growth mindset and ability to evolve to a dynamic work environment



Experience20+ years of relevant work experienceEducationMBA/PGDM - HR

What's on Offer

  • To be part of a fast growing financial services player in India
  • Global exposure
Quote job ref
JN-122024-6618423

Job summary

Function
Human Resources
Sub Sector
HR Director
What is your area of specialisation?
Financial Services
Location
Mumbai
Job Type
Permanent
Job Reference
JN-122024-6618423

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.