Customs Tower Head

Mumbai Permanent INR4,000,000 - INR5,000,000 per year
  • Lead the largest tower within the entire GBS organisation
  • Play a key role in strategy and centre leadership activities

About Our Client

Our client is the GBS organisation of a large global shipping player. While the GBS organisation spans over 10,000 people globally, the Mumbai City Centre, which is a fast-growing office, houses more than 1000 FTEs.

Job Description

As the Customs Tower Head your role will include:

  • Designing a world-class Customs Tower ensuring high levels of skill and capability
  • Delivering top-quartile service delivery to global customers
  • Fostering a culture of continuous improvement and transformation
  • Ensuring that transitioned work melds seamlessly into the organisation
  • Serving as a key leader across the entire GBS organisation globally, managing a team of over 700 FTEs

The Successful Applicant

A successful Customs Tower Head must:

  • Hail from or be ready to relocate to Mumbai City
  • Be from the Outsourcing or GCC industry, ideally in the Logistics Distribution and Supply Chain Domain
  • Possess a minimum of 15 years of progressive experience including a minimum of 5 years in a leadership role
  • Be thoroughly familiar with Customs as a process within the Shipping and Logistics Industries
  • Have a penchant for grooming successors and leading and mentoring induviduals

What's on Offer

  • Great Place to Work Certified
  • Top-tier benefits and work culture
  • High levels of flexibility and extremely employee-friendly
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Job summary

Procurement & Supply Chain
Sub Sector
What is your area of specialisation?
Transport & Distribution
Job Type
Job Reference

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.