Back to search

Client Success Lead

International Temporary View Job Description
The Client Success Lead will focus on managing client relationships and ensuring successful project delivery in the technology and telecoms industry. This role is based in Gurgaon and requires strong expertise in customer service and client engagement.
  • Competitive compensation Medical Insurance
  • A fast-paced, growth Opportunity to grow

About Our Client

The employer is a small-sized company operating in the technology and telecoms services sector. They are focused on delivering innovative solutions and providing exceptional service to their clients.

Job Description

  • Build and maintain strong relationships with clients to ensure satisfaction and retention.
  • Act as the primary point of contact for all client-related communications and queries.
  • Collaborate with internal teams to deliver client requirements effectively.
  • Identify opportunities to enhance client experience and provide recommendations for improvement.
  • Monitor project progress and ensure timely delivery of services.
  • Analyse client feedback and implement strategies to address concerns.
  • Prepare and present reports on client success metrics and project outcomes.
  • Support the onboarding of new clients and ensure a smooth transition.

The Successful Applicant

A successful Client Success Lead should have:

  • Educational background in business administration, management, or a related field.
  • Proven expertise in customer service and client relationship management.
  • Familiarity with the technology and telecoms industry.
  • Strong problem-solving and analytical skills.
  • Ability to manage multiple projects and meet deadlines effectively.
  • Excellent communication and interpersonal abilities.
  • Proficiency in relevant software and tools to support client management.

What's on Offer

  • Competitive salary package between ₹salary_low and ₹salary_high.
  • Opportunity to work with a small-sized company in the technology and telecoms industry.
  • Professional growth in a client-facing role.
  • Exposure to innovative projects and cutting-edge technologies.



If you are passionate about customer service and ready to take on a challenging role in Gurgaon, apply now to become a valued part of the team!

Quote job ref
JN-122025-6911005

Job summary

Function
Information Technology
Sub Sector
IT Support
What is your area of specialisation?
Technology & Telecoms
Location
International
Job Type
Temporary
Job Reference
JN-122025-6911005

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.