Save Job Back to Search Job Description Summary Similar JobsCompetitive compensation Medical InsuranceA fast-paced, growth Opportunity to growAbout Our ClientThe company is a small-sized enterprise in the Technology & Telecoms sector, specialising in providing innovative services. They are known for their commitment to excellence and delivering value to their clients.Job DescriptionAssist in managing client accounts to ensure satisfaction and retention.Address and resolve client queries and concerns in a timely manner.Collaborate with internal teams to meet client needs and expectations.Monitor and report on client interactions and feedback.Support the development of strategies for enhancing client success.Conduct regular follow-ups to maintain strong relationships with clients.Provide detailed insights and updates to the management team.Identify opportunities for upselling or cross-selling services.The Successful ApplicantA successful Client Success Junior should have:A relevant educational background in business administration or related fields.Strong communication and interpersonal skills.A proactive approach to problem-solving and client engagement.Basic understanding of the Technology & Telecoms industry.Ability to work collaboratively within a team.Proficiency in using customer relationship management (CRM) tools.What's on OfferCompetitive salary within the range of ₹40,000 to ₹50,000 per month.Opportunity to work in a supportive and professional environment.Hands-on experience in the Technology & Telecoms industry.Exposure to working with a small-sized organisation with a focused approach.If you are enthusiastic about customer service and ready to make a difference in Gurgaon, apply today to join as a Client Success Junior!Quote job refJN-122025-6911006Job summaryFunctionInformation TechnologySub SectorIT SupportWhat is your area of specialisation?Technology & TelecomsLocationInternationalJob TypeTemporaryJob ReferenceJN-122025-6911006