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Chief Manager-Logistics & Warehouse | Retail | Gurgaon

Gurgaon Permanent View Job Description
The client is seeking a result driven professional in Supply Chain & Logistics to lead and optimize end-to-end logistics operations, including inbound logistics (trading operations), outbound logistics for B2B and e-commerce channels, and continuous improvement initiatives. This strategic role will drive operational excellence and ensure the supply chain is agile, efficient, and aligned with company's business objectives and customer expectations.
  • Leadership role to lead the supply chain & logistics function.
  • Excellent growth trajectory in a high visibility role.

About Our Client

The client is one of the largest global fashion retail giant with presence in over 60+ countries.

Job Description

  1. Inbound Logistics (Trading Operations)
  • Oversee the management of inbound logistics, ensuring timely and accurate inventory flow to support trading operations.
  • Collaborate closely with suppliers, 3PLs, and internal teams to streamline inbound processes, reduce lead times, and manage cost efficiencies.
  • Implement effective KPIs to measure and monitor inbound logistics performance and supplier service levels.
  1. Outbound Logistics (B2B & E-Commerce)
  • Manage end-to-end outbound logistics for both B2B and e-commerce channels, ensuring high standards of delivery accuracy, timeliness, and customer satisfaction.
  • Develop scalable logistics solutions for the dynamic growth of e-commerce, ensuring quick response times and last-mile efficiencies.
  • Oversee fulfillment operations, drive productivity and accuracy, and reduce logistical and operational costs.
  1. Continuous Improvement & Operational Efficiency
  • Identify and implement continuous improvement initiatives to streamline processes, reduce costs, and enhance the agility of supply chain operations.
  • Utilize data analytics and performance metrics to identify areas for operational enhancement across all logistics functions.
  • Lead and promote a culture of continuous improvement, empowering teams to take ownership of their processes.
  1. Third-Party Logistics (3PL) & Warehouse Management
  • Oversee 3PL and warehouse performance, ensuring adherence to SLAs and efficient warehouse and inventory management.
  • Develop strong partnerships with logistics providers, negotiating contracts and ensuring service levels meet business requirements.
  • Implement best practices for inventory control, warehouse organization, and safety standards.
  1. Compliance & Risk Management
  • Ensure all logistics operations comply with relevant laws, regulations, and company policies, minimizing risk exposure.
  • Manage contractual liabilities with third-party logistics providers, ensuring adherence to terms and risk mitigation.
  • Implement robust systems to monitor compliance across all logistics functions, reporting issues proactively to senior management.
  1. Stakeholder & Workforce Management
  • Build and maintain strong relationships with key stakeholders across the organization, including commercial, finance, procurement, and operations teams.
  • Lead, mentor, and develop a large and diverse workforce across logistics and warehouse operations.
  • Ensure workforce productivity, safety, and engagement, driving an inclusive, high-performance culture aligned with the company values.

The Successful Applicant

The ideal candidate will bring 10-20 years of experience from a large retail organization, with an impressive track record in managing third-party logistics, warehouse operations, large workforce management, and optimizing both B2B and e-commerce logistics. Strong expertise in stakeholder management, compliance, contractual liabilities, and operational efficiencies is essential.

  • Experience: 10-20 years of experience in supply chain management within a large retail organization, with a focus on 3PL, warehousing, and logistics.
  • Leadership: Proven track record of leading and managing large teams across multiple functions and locations.
  • Technical Skills: In-depth knowledge of logistics operations, including inbound and outbound logistics, e-commerce logistics, and B2B distribution.
  • Stakeholder Management: Strong experience in managing cross-functional stakeholders, building effective partnerships, and handling complex negotiations.
  • Compliance & Risk Management: Demonstrated expertise in handling compliance requirements, managing risk, and ensuring contractual adherence.
  • Continuous Improvement: Experience implementing continuous improvement methodologies (such as Lean, Six Sigma) to drive process efficiencies.

What's on Offer

  • Leadership role to head the supply chain & logistics function.
  • Excellent growth trajectory in a high visibility role.
  • Work life balance & flexibility
Quote job ref
JN-042025-6725372

Job summary

Function
Procurement & Supply Chain
Sub Sector
Supply Chain Management
What is your area of specialisation?
Retail
Location
Gurgaon
Job Type
Permanent
Job Reference
JN-042025-6725372

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.