AI Lead | Insurance | Gurgaon | 16 + years

Gurgaon Permanent View Job Description
Leverage artificial intelligence and machine learning to solve complex business problems across the insurance value chain.Design and implement AI solutions that create value in Operations, Risk, Underwriting & Claims, and Customer Service, while also evangelizing and shaping the organization's Generative AI strategy across these areas.
  • Define organizational AI strategy
  • Lead a dynamic team and work in a fast paced environment

About Our Client

Our client is a leading insurance firm

Job Description

As the AI lead, you will be responsible for -

* Define and execute the AI / GenAI strategy for Operations, Risk, Underwriting & Claims, and Customer Service functions.
* Partner with business heads to identify high-value GenAI use cases and prioritize by ROI, speed-to-value and regulatory sensitivity.
* Act as the chief evangelist for Generative AI - educate stakeholders, run pilots, and drive scaled adoption while ensuring safety and compliance.
* Establish robust frameworks to track and communicate the value and ROI of AI initiatives to all stakeholders.
* Lead design and delivery of AI / GenAI solutions and own technical decisions on model selection, fine-tuning, RAG/embedding architectures, etc.
* Ensure deployed solutions are production-grade and integrated within existing workflows / systems.
* Work with Legal, Compliance and Risk to ensure IRDAI/regulatory expectations are met for model use and customer interactions.
* Build and manage external relationships with various cross-industry/ academia forums for outside in perspective, seeking new and innovative approaches and to showcase our learnings.
* Mentor & guide the team in executing the projects end to end including conceptualization, development, implementation and continuous monitoring.
* Build and nurture a strong team to become next generation business focused problem solvers, with strong culture of solution delivery, continuous learning and experimentation.

The Successful Applicant

As a successful candidate, you should have -

* Ability to form partnerships with functional leaders.
* Improvement in operational efficiencies of functions supported. Showcase actual business benefit from implemented AI/ML solutions.
* Number of AI/GenAI use case implementation
* Key people metrics - capability, engagement, attrition.

* Master's or PhD in a quantitative discipline (CS, ML/AI, Statistics, Mathematics, Engineering, Econometrics or equivalent).
* 15 or more years of experience in AI/ML with 7+ years in senior leadership roles building AI/ML programs; demonstrated experience in insurance/financial services strongly preferred.
* Proven track record of developing and deploying AI/ML solutions in BFSI sector.
* Deep expertise in AI/ML model development and deployment.
* Practical, demonstrable work experience in Generative AI / LLMs - model fine-tuning, prompt engineering, RAG, embeddings, LLMOps and hallucination/bias controls.
* End-to-end delivery experience: data engineering, feature engineering, model development, containerised deployment (microservices), CI/CD, monitoring and model lifecycle management.
* Proficiency in python, ML frameworks and MLOPs practices.
* Strong understanding of data architecture, data pipelines and cloud platforms (AWS preferred).
* Passion for continuous learning and thought leadership in AI.
* Excellent stakeholder management, communication and executive presence.

What's on Offer

  • Work in a fast paced and data driven environment.
  • Being responsible for organisation level strategic decision making.
Quote job ref
JN-112025-6876831

Job summary

Function
Analytics
Sub Sector
Machine Learning
What is your area of specialisation?
Financial Services
Location
Gurgaon
Job Type
Permanent
Job Reference
JN-112025-6876831

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.